Professional Indemnity Insurance

Professional indemnity insurance is designed for businesses that provide advice or a service to customers. It protects you and your staff against claims for damages, and the resulting costs, sought by third parties in relation to your advice/service. A claim may arise out of an act, omission or breach of professional duty (eg. negligence) in the course of your business.

If you cease to run your business or sell it, it is recommended that you take ‘run-off’ cover, a type of professional indemnity insurance that generally has a reduced premium compared to standard professional indemnity insurance. This type of cover will protect you in the event a third party claims against you once you are no longer in business.

Yes, you can take professional indemnity insurance on its own (rather than alongside public liability insurance). However, it is recommended that you take both professional indemnity and public liability so your business is protected by much stronger coverage. Otherwise, you could potentially leave yourself vulnerable in the event of a claim.

Business owners can choose between different limits for their insurance policy coverage (i.e. the dollar limit of claim-related costs that will be covered by the insurer). Rapid Solutions can offer various limits of cover for professional indemnity, with the minimum being $5 million. The higher the limit, the higher the insurance premium. When considering cover limits, it is recommended that you consider a number of factors including the nature of your business, size of your business including turnover and size of clients you provide advice/service too.

Retroactive cover provides insurance protection for business activities you undertook prior to the commencement of your current policy. If you are changing your policy over from a different insurer to Rapid Solutions and want complete coverage for past work then you need to seek retroactive cover from the date that your existing insurance commenced (the ‘retroactive date’). We can offer retroactive cover to clients – this is considered on an individual basis and takes into account your insurance history.

Rapid Solutions provides property services business owners with a holistic insurance offering, thanks in part to our long-standing partnerships with carefully selected specialist insurers. This includes Business Pack, PestShield Motor Vehicle Insurance, and General Property Insurance.

Public Liability Insurance

Rapid Solutions combines both general and public liability insurance into the one policy type. This insurance is designed to help cover the costs of liability claims made against your business by a third party – for personal injury (including to visitors and employees) and property damage.

If you cease to run your business or sell it, it is recommended that you take ‘run-off’ cover, a type of liability insurance that generally has a reduced premium compared to standard liability insurance. This type of cover will protect you in the event a third party claims against you once you are no longer in business.

Yes, you can have insurance for liability on its own (rather than alongside professional indemnity insurance). However, it is recommended that you take both liability and professional indemnity insurance so your business is protected by much stronger coverage. Otherwise, you could potentially leave yourself vulnerable in the event of a claim.

Business owners can choose between different limits for their insurance policy coverage (i.e. the dollar limit of claim-related costs that will be covered by the insurer). Rapid Solutions can offer various limits of cover for liability, with the minimum being $500,000. The higher the limit, the higher the insurance premium. When considering cover limits, it is recommended that you consider a number of factors including the nature of your business, size of your business including turnover and size of clients you provide advice/service too.

Rapid Solutions provides property services business owners with a holistic insurance offering, thanks in part to our long-standing partnerships with carefully selected specialist insurers. This includes Business Pack, PestShield Motor Vehicle Insurance, and General Property Insurance.

Training Delivery

Information on all our courses is available to view in each course listing on our website, where you can also download a flyer for each course. The course information covers course fees, duration and delivery methods.

All our courses are delivered online, comprising of an interactive and engaging online training portal called Coassemble. The learning materials include a variety of easy to understand course readings and videos to demonstrate pertinent techniques and skills. Assessments are conducted through a range of methods such as questions, case studies, and video assessments for the practical element.

Students can email trainers for support and to answer questions as needed. Students also have access to them during the monthly webinars the trainers host. These webinars cover a range of course topics and can be a highly valuable learning tool for students.

Please email us immediately if you require support during the course.

All courses are self-paced, ie. they can be completed at the student’s own pace – anytime, anywhere. If a student successfully completes all assessment requirements in a shorter duration than the course outline estimates, their completion will be processed.

However, a maximum term is set for each course. This detail can be clearly seen after logging into the training portal.

For our accredited courses, to ensure you allocate time to complete all your course material, we recommend at least 3-5 hours a week for study and assessment activities, as well as on the job placement duties.

If a student is experiencing difficulties with completing the course, they should email Rapid Training immediately to outline their issues.

 

It is important to not wait until the course is expiring to report progression issues. Rapid Training will only consider course extension requests under ‘exceptional circumstances’, prior to the course expiry.

 

The decision will take into account consistent and continuing progression updates from students on their issues and circumstances.

 

Also note that course extensions may incur fees.

 

If you wish to apply for a course suspension or extension, please complete the following forms:

Application for Course Extension

Application for Course Suspension

Below are some examples of what Rapid Training may consider to be, or not be, ‘exceptional circumstances’:

Accepted:

  • Personal/medical reason (evidence required)
  • Support/care of an immediate family member for medical reasons e.g. spouse, child. (evidence required)
  • Natural disaster

Not Accepted:

  • Lack of time to complete course work
  • Unaware of course deadline
  • Failure to immediately report an issue that will/have delayed course completion e.g. portal access issue

As outlined in the previous answer, contact should be made well before course expiry (unless the circumstances are unexpected). Further, there should be evidence of the student’s consistent progression on the online portal prior to this instance.

If you would like to cancel your course enrolment with Rapid Training, please complete our Application for Course Cancellation.

NB: In accordance with our Refund Policy, paid course fees are not refundable once the course has commenced.

When a student logs in to our training platform, Coassemble, their enrolled unit/course displays a number of days remaining on their course. This is viewable immediately upon login (example shown in image below)

Training Enrolment

To apply for a position in a course please complete our online enrolment form, which will include eligibility questions.

You can enrol on our website at any time.

 

We run a fortnightly course intake each second Friday, and students will be allocated to the next intake after their course fee has been paid.

Course entry requirements can be viewed in the course details section of the website.

 

Your eligibility will be determined by Rapid Training once an enrolment form has been completed.

Employment or work placement arrangements are required to be pre-arranged by the student, in order to complete logbooks under the supervision of a licenced technician. This ensures skills can be transferred to an industry environment.

 

However, a maximum term is set for each course. This detail is clearly viewable after logging into the training portal.

 

For our accredited courses, to ensure you allocate time to complete all your course material, we recommend at least 3-5 hours a week for study and assessment activities, as well as on the job placement duties.

Specific course fees can be found on each course listing on our website, including the downloadable course flyer. Rapid Training accepts course fee payments through:

  1. Invoicing to Student or Employer, for a direct deposit payment.
  2. A weekly or fortnightly auto-payment plan option, through payment plan provider Debit Success. Please note Debit Success charges a one-off $12 account setup fee and a 4.4% transaction fee on each debit.

During enrolment students are asked to select their payment option and who to invoice. Once processed, the invoice recipient will receive an email containing the course invoice for payment and/or a link to establish their payment plan.

 

I have paid my course fee; when will I get access to the online portal?

Once the course fee or first instalment (if under a payment plan) is paid, the student will be added to the next intake (fortnightly). An email will be sent to the student with access details to our online training portal and course deadlines, before their course is available to access.

How can I get a copy of my old Rapid Training certification?

Students are responsible for the safe storage of their certifications. However, if you previously completed a course with Rapid Training and can no longer find your certification, please complete our Application for Certificate Re-issuance and return it, with ID.

 

NB: a $40.00 reissuance fee is incurred on each application.

 

Since 1 January 2015 students undertaking nationally recognised training in Australia are required to have a Unique Student Identifier (USI). This number allows you to access details of all training you have completed since January 2015.

 

You will need a USI to enrol in one of our accredited courses. Get your USI now by clicking here.

Training Subsidies

Traineeships combine vocational training with working in a real job, leading to a nationally recognised qualification. Anyone of working age, with eligibility to work full time or part time in Australia, can start a traineeship. For more information please contact your local Australian Apprenticeship Support Network provider.

Students in NSW registered for a traineeship in the CPP30115 Certificate III in Urban Pest Management may be eligible for course fee subsidies through the Smart & Skilled program. To see if you are eligible click here.

Licensing

To be eligible to apply for a pest technician licence, students (except WA) need to complete our Pest Technician course. This course includes the minimum three (3) units of competency required by the licensing authority.

The WA licensing authority requires students to complete the full CPP30115 Certificate III in Urban Pest Management. Rapid Training offers this course online – click here for more information.

If you perform pest management technician work and are not fully licenced, you may be required to obtain a training permit in order to continue to work.

 

This permit is only available to individuals currently undertaking an approved course of training for pest management technician work. Please contact your state licensing authority for more information about licensing and to determine if you require a training permit.

 

Trainees must always work under the supervision of a licenced pest management technician and be enrolled in a course fulfilling units 5, 6 & 18 of the Pest Technician course.